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Advice centre articles
Leaving a sour taste in the mouth
Time to read article: 2 mins
Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice.
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Maintaining professionalism online: the risks of social media
Time to read article: 2 mins
Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence.
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Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation
Time to read article: 2 mins
Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation.
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Avoiding herodontics
Time to read article: 2 mins
Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort.
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Articles and features
08/07/2019
Ten steps to complaints handling
Ten steps to complaints handling
Time to read article: 3 mins
Read our ten-step approach to help get the best resolution for our members.
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Articles and features
05/07/2019
Mastering difficult interactions with patients
Mastering difficult interactions with patients
Time to read article: 2 mins
We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members.
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Articles and features
05/07/2019
Helping employees protect patient data
Helping employees protect patient data
Time to read article: 2 mins
Croner, the employment law and HR specialists, provide advice for protecting patients’ data.
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Is it vital?
Is it vital?
Time to read article: 3 mins
Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side.
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