Advice centre

Read our ten-step approach to help get the best resolution for our members.

We answer your common queries and bust some myths surrounding discretionary indemnity

We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members.

Croner, the employment law and HR specialists, provide advice for protecting patients’ data.

Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides some guidance on how to get organised in practice.

Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them.

Dr T has worked as a GDP for 15 years. He talks to us about an unusual complaint he received and the lessons he has learned from it.

Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving.