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Advice centre articles
Dental records for general dental practitioners
Time to read article: 1 mins
This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence.
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Mastering difficult interactions
Time to read article: 1 mins
This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships.
Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.
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Mastering your risk
Time to read article: 1 mins
This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.
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Effective in-house systems can nip complaints in the bud
Time to read article: 2 mins
New evidence shows that having an effective, in-house complaints process in place and displayed in the practice can help to avoid complaints from escalating into claims and prevent a complaint being made directly to the General Dental Council (GDC), say Dental Protection.
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Public believe marketing campaigns by ‘No Win No Fee’ firms are on the up
Time to read article: 2 mins
43% of the public believe there are now more marketing campaigns by ‘No Win No Fee’ firms compared to five years ago, according to a YouGov survey of 2000 people conducted on behalf of Dental Protection.
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Dental Protection: Good record keeping key in phase-down of dental amalgam
Time to read article: 2 mins
Dental Protection is reminding dentists in the UK to maintain good clinical records and obtain full consent if a decision is made to use amalgam as a restorative material, ahead of changes to EU Regulations on its use.
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Redaction and anonymisation - doing your bit for data protection
Time to read article: 1 mins
New data protection regulations came into force on 25 May and MPS is committed to fulfilling its legal obligations – correct redaction and anonymisation is one way that you can play your part in safeguarding data.
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New BDA president is Dental Protection adviser
Time to read article: 1 mins