Online quote questions and answers
Below you can find answers to questions that may help during the online application process
2 Aug 2019
To complete your application online it should take around 20 minutes.
1 Aug 2019
It means that we will consider your individual circumstances, the type of work you do and the risks you face, alongside any case history you may have. Your subscription will then be based on all this information.
2 Aug 2019
Some applications will be confirmed immediately whilst others may be referred to our underwriting team for further review. If your application is referred in this way, you can expect to receive a response within 10 working days of the referral. It is important you ensure that you still have alternative indemnity arrangements in place during this period until your membership is confirmed.
1 Aug 2019
If you have previously been a Medical Protection member please use your previous log-in details. You will need your membership number, if you are unable to locate this from previous correspondence, please call our member services number on 0800 561 9000.
If you are a new member you will be asked to create an online account as part of the quote process. This is to enable you to save the details and manage your quote.
2 Aug 2019
Your quotation will remain valid for 30 days from the date of application. Please note that should your circumstances change during this period you will need to notify us of these changes to ensure your quote remains accurate.
2 Aug 2019
In certain cases, based on the answers you have provided us with, we may require some additional information in order to complete your quotation. By calling the Member Services team we will be able to ensure we offer you a tailored quote specific to the work you do. You can call us on 0800 561 9000 between 08.00 to 18.30, Monday to Friday.
5 Aug 2019
We want to ensure we have the most accurate and up to date information for you, therefore we only collect this up to a maximum of 8 weeks before your membership start date.
1 Aug 2019
You need to provide us with details of all the types of work you undertake in order for us to tailor your membership to your individual needs. This could include details of NHS practice, private practice, medicolegal work or any other work that relies upon professional training and experience.
2 Aug 2019
Please tell us how many weeks a year you work your typical hours. When calculating your total weeks per year, please deduct any full weeks of annual leave and study leave from your final answer.
1 Aug 2019
If you hold membership based on the types of work you do we require a note of all the addresses where you carry out your work in case a claim or complaint arises at one of these locations. Your membership paperwork will contain information of the main practice address. You can notify us of changes at any time by logging on to your MyMPS account or by calling us on the contact details above.
2 Aug 2019
Yes. Your subscription is tailored to your individual circumstances and in some cases this may include your case history.
1 Aug 2019
As your membership is tailored to your individual circumstances, it is important we collect all the information about your case history, the types of work you carry out and the risks you face.
1 Aug 2019
It is essential we have all the details of past and ongoing claims, complaints, regulatory investigations or any other issues Medical Protection might reasonably need to be aware of in order to assess your membership application. Failure to disclose this information could result in the cancellation of your membership which will be backdated to your original start date.
1 Aug 2019
A full case history will be required to support this application if you have held indemnity or insurance with any other provider(s) in the last ten years (periods of State indemnity should not be included). Please send us your case history from your previous indemnity/insurance provider(s) with your application or within 42 days of your application being accepted. If we do not receive this within 42 days, or if the information received does not match the information provided on your application form, it could lead to your membership being cancelled.
2 Aug 2019
Sometimes we need to check the information you have provided in your application (for example if you have had a claim in the past). This is nothing to be worried about and your application will be progressing in the meantime. It can take up to five days for this to be investigated, but we will aim to get back to you sooner than that wherever possible.