Amanda Waite, Case Manager at Dental Protection, looks at why a regular review of your patients’ medical histories and understanding their significance improves patient safety.
Handling dissatisfied patients and their complaints
Time to read article: 6 mins
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Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues.
Whether working independently under a Direct Access arrangement, or working under prescription, Dental Care Professionals can, and should, be involved in preventive care.
Evelyn Ferguson-Williams, Case Manager at Dental Protection and former dental nurse, looks at the communication skills required for challenging conversations in the workplace.
Meet Gemma Forsythe, dental nurse and Dental Protection member
Time to read article: 5 mins
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Get to know registered dental nurse and Instagrammer, Gemma Forsythe, as she discusses her career in nursing and why to her, being a member of Dental Protection is vital.
There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do.
Podcast - The Torque: a series for dental hygienists and dental therapists - Episode 2
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Join Claire Stott, Case Manager and Dental Hygienist, and Victoria Wilson, Dental Therapist and Founder of Smile Revolution, as they examine the issues that matter to dental care professionals right now.
Unlike many other areas of healthcare, dentists generally get to examine fit ambulant patients at varying intervals, and at times when they may have no symptoms or any particular reason for attending, other than for a periodic review of their oral health.
A clinician’s specialised knowledge of the aetiology of various oral and dental conditions places him, or her, in a position of significant advantage relative to most patients.
Before 2013, all members of the dental team had to work on the prescription of a dentist – then the GDC issued guidance that allowed Direct Access for some dental care professionals. Former dental nurses Amanda Waite and Evelyn Ferguson-Williams, Case Managers at Dental Protection, look at why dental care professionals still need to practise within their competence
Nipping complaints in the bud is always the best approach, where possible – Dental Protection’s Dr Simrit Ryatt, Dentolegal Consultant, looks at how we can help manage complaints on your behalf.
Cosmetic dentistry is an increasingly popular undertaking for many dental practitioners but is laced with dentolegal risks. Dr Martin Foster, Dentolegal Consultant at Dental Protection, talks through the principal learning points.
We recently published the article “Reflecting on a complaint” by Zoe Levenson, which was the winning entry in our competition run in partnership with Dental Training Consultants. Here we present the two excellent runners-up in the competition, by Jenna Shah and Priyanka Adatia.
Discover one of the first black qualified dentists in the UK, as part of #BlackHistoryMonth
Time to read article: 2 mins
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With help from his grandchildren, Dental Protection celebrates the life of Edward Tull-Warnock, one of the first black professionally registered dentists in the UK, as part of #BlackHistoryMonth.
InPractice 2021: dentolegal essentials in a changing world
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Saturday 16 October - 09.00 - 12.30.
We’ve brought together a host of expert speakers to help members like you manage the risk you face today and practise with confidence.
Join Medical Protection today and practise with confidence knowing you have the best support in your corner.
At Medical Protection, all your protection is under one roof. Our protection goes beyond state-backed indemnity and supports you with more than just NHS claims.
With Medical Protection you can save up to 50% on your first year of newly qualified GP (NQGP) membership and up to 30% in your second year of practice. Get the protection your career deserves and the support you need as an NQGP.
Being subject to a complaint or investigation can be distressing and stressful. Our video series shows how Medical Protection will continue to provide you with personal support, advice and representation for a whole range of medicolegal concerns, protecting your career and reputation.
Read real-life cases of complaints, claims and clinical negligence taken from our archives.
Chosen to give you clear learning points to help you avoid similar situations and reduce your risk, the cases also feature advice from medicolegal experts.
Initiatives to transform the NHS are changing the way GPs and consultants work. At-scale arrangements are increasingly common and clinical contracts are frequently delivered through private organisations and limited companies.
Medical Protection can provide uniquely tailored indemnity and support that we can provide for your organisation and employees.
You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.
Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.